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Payments to Kinetic Softworks Limited is a payment for the virtual items contained in the purchase to be used on the Pixelrealms server. After you have claimed items on our server from your purchase this transaction is final and there will be no refund, any attempt will result in a permanent restriction from the network. If you are banned for breaking any rules set by the Pixelrealms server or one of its staff members, you will not be refunded. Bans are subject to the full discretion of the server administrators and rules can be changed at any time. There is no guarantee of being able to enter the server, and if the server is no longer operated the virtual items are forfeit. However, if a server is discounted in most cases you are offered a substitute product of similar value and type. Refund requests due to issues concerning lag, game bugs, or any other issues are subject to the discretion of the Pixelrealms server staff team. All items are virtual and have no out of game value.

You, the donator, recognise that you are over 18 years of age at the time of purchase, or have consulted and received approval from a parent or legal guardian to purchase a product for our server. Due to this, you recognise and forfeit all chances of a PayPal, Credit Card, or other chargebacks.  Kinetic Softworks Limited have the right to change or remove any package(s), item(s), etc. or to change the pricing of any package(s), item(s), etc. on   Kinetic Softworks Limited own terms without prior consent from you, the donator. 

Please allow up to 15 minutes for your virtual good to be given to you. The system is automatic and in the rare case of failure please head to our support centre, where we will work to resolve your issues. Make sure you fill out the support form correctly, if you fail to do so, your ticket will be ignored.

 After purchase, you will be sent an email by Buycraft (Tebex) confirming this. It will also have a copy of these terms and conditions for your safe-keeping.

By purchasing, you accept these terms set by  Kinetic Softworks Limited and understand that they are subject to change at any time without warning, This legal agreement will be noted in the case of a dispute or payment issue.

Our policy covers how we use your personal information. You can read the policy anytime here:


The Pixelrealms server and  Kinetic Softworks Limited are in no way affiliated with Mojang, AB. Nor should it be considered a company endorsed by Mojang, AB.

Any contributions or purchases made on this store go to the Pixelrealms server, also known as the registered business Kinetic Softworks Limited. The Pixelrealms server is owned and managed by Kinetic Softworks Limited and the Arsenal Network its self is not a company. 

Kinetic Softworks Limited. Registered in England & Wales NO. 11439987 

For more information, support or a purchase history please email


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